Sales & Quotations
Configuration advice, territory pricing for distributors and delivery schedules.
Talk to an Application Engineer
Tell Us What Has to Be Marked, Cleaned, Packed or Machined
The fastest way to a usable answer is to describe the job rather than the machine. Material, part size, the result you need and the volume you run are usually enough for us to recommend a configuration and tell you which test would confirm it. First replies are sent within 12 working hours.
12 hFirst reply
FreeSample testing
24 moWarranty
80+Countries served
Request a Quote or a Sample Test
Fields marked with an asterisk are required. Attachments such as drawings, photos or material certificates can be sent by email after the first reply.
Inquiry received
Thank you. An application engineer will reply within 12 working hours with a recommended configuration or a request for the details we still need.
Direct Contact
Reach Us Without a Form
If your question is short, use email or WhatsApp. Both reach the same application team that handles the inquiry form.
- Email954001490@qq.com — quotations, drawings, purchase orders and technical documents.
- WhatsAppChat on WhatsApp — fastest for urgent questions and video walk-throughs during working hours.
- Office hoursMonday to Saturday, 08:30–18:00 (GMT+8). Messages received outside these hours are answered the next working morning.
- Factory addressBuilding 5, Laser Industrial Park, No. 88 Optics Valley Avenue, Wuhan, Hubei 430000, China. Visits are welcome and we will arrange a schedule in advance.
Technical Support
Parameter files, fault diagnosis, spare parts and remote commissioning for machines already in service.
Before You Write
Four Details That Turn a Question Into a Recommendation
You do not need all of this to get an answer, but each item you include removes a round trip.
01
Material & Thickness
Stainless steel, carbon steel, aluminium, anodised finish, engineering plastic, stone, coated board or film — and the thickness or coating layer involved.
02
Part or Mark Size
The largest single mark or cut you apply, and the overall part envelope. That sets the working field, the table or the machine travel.
03
Output Per Shift
Parts per hour or per shift, and how the parts are presented — loose on a bench, in a fixture, on a conveyor or already installed.
04
Destination
Delivery port or city, voltage and plug standard, and the language you need for training and documentation.
Buyer Questions
Inquiring, Testing and Delivery
First replies are sent within 12 working hours. If a technical check with our application laboratory is required, we will tell you the expected time in that first reply rather than leaving you waiting.
Include the material and thickness, part dimensions or marking area, what you need to mark or clean, contaminant type and thickness if applicable, required output per shift or per hour, and your destination port or city. Photos and drawings help considerably.
Yes. Free sample testing is available. Ship your parts to our application laboratory or send high-resolution photographs with material details, and we return test video, microscope images, measured results and a recommended parameter set.
We ship by express, air freight or sea freight with door-to-door service available for most destinations. Standard configurations are ready in 3-7 working days and custom builds in 10-15 working days. Packing is export-grade wooden crating with moisture barrier and shock indicators.
Every machine includes a 24-month warranty on the laser source and core components, lifetime technical support, remote commissioning and operator training, plus a stocked spare parts program with dispatch within 24 hours of confirmation.
Yes. We welcome factory visits and machine demonstrations, and we can also organise a live video demonstration and remote sample test if travelling is not practical.